TERMS & CONDITIONS:

Buyayurvedic.com is owned and operated by Natural Benefits Ltd., UK.

Please note that these terms may alter, if necessary, without prior notification. These terms and conditions apply to all users (including casual browsers). The contents of this web site are directed solely at those who access the site from the UK. This website provides educational information only. For health advice please consult your doctor or healthcare professional. Intake directions are given as guidelines only. We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information. We do not accept liability for any loss (direct, indirect or consequential), which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.

SECURITY

To process our transactions we used PROTX, Internet payment provider. Protx provides very high levels of Internet and physical security to ensure sensitive information is never compromised.

Protx security measures include;

1. Credit/debit card details are secured within 128-bit encrypted sessions.
2. Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls. "
3. Using Protx ensures that Buying ayurveda.com doesn't have to hold sensitive information on their site, should anyone gain unauthorised access to their database the information they obtain will not allow them to recover credit card details or other sensitive information. "
4. The possibility of obtaining sensitive information from the Protx database is minimised due to high levels of encryption; firewall security and the measures taken to ensure the information is indecipherable.

Several forms of physical security and multiple levels of system backup protect the Protx VSP and database. This makes transaction processing highly reliable and resilient to events such as security breach or power failure. Only authorised personnel can gain access to the VSP Server and fingerprint identification is required.

During payment PROTX use SSL (Secure Sockets Layer) encryption technology. This is the industry-standard security protocol, and it's used to communicate with secure browsers like Netscape and Internet Explorer. This prevents anyone else from reading the details of your credit card.

 Click here to find more about PROTX

OTHER PAYMENT METHODS:

If for any reason you do not wish to use your credit card online to make payment, you can click on the option to print your order and send it by post instead with postal order, cheque or credit/switch card number. Alternatively you can contact us on the FREE telephone number: 0800 0430 733.

PRIVACY POLICY:

We at Buyayurvedic.com are committed to respecting and protecting the privacy of our customers and visitors to our site. Our purpose in collecting information from you is to help us provide you with better service, such as notifications about special offers and promotions. We will not wilfully disclose any individually identifiable information about you to any third party without first receiving your permission, as explained in this privacy statement. We do not specifically target children under the age of 13, nor do we knowingly collect, without parental consent, individually identifiable information from such. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices available for review.

Visitors

For visitors, we've structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. When you visit our web site, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our web site that you visit. Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited. The basic user information collected is used to help us analyse web traffic and to improve the content of our web site. We may from time to time disclose to third parties aggregate information on our web site's traffic profile.

Clients/Customers

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone number - we may occasionally update you on news and special opportunities via e-mail.

Communication & Marketing

By providing Buyayurvedic.com with your e-mail, postal address and telephone number you consent to receive communication from us about our latest products and special offers. Our emails refer to products & services we offer, which we think may be of interest to you.

Opting out of Communication

All Buyayurvedic.com customers have the option to opt-out of receiving marketing communications from us. If you do not wish to receive e-mail marketing from us then we recommend you reply to one of our e-mails with the word REMOVE or indicate the same in by leaving blank the box at the bottom of the order form.

OUT OF STOCK ITEMS

All products are subject to availability. Backordered products include items that are not currently in stock. Should this occur, we would e-mail you with the anticipated dispatch date. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by e-mail, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.

RETURNS:

No Quibbles Guarantee
If you are not satisfied with a product that you have bought, please return it to us for a full refund (along with the returns form). We regret, however, that we cannot refund return postage costs.

Buyayurvedic.com makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.

If you have not received your order within 7 working days from the dispatch date, customers should contact Customers Services.

Customer Services email sales@buyayurvedic.com

All goods to be returned to the following address:

BCM BuyAyurvedic.com
London WC1N 3XX

Refunds:

If your purchase from Buyayurvedic.com is found to be faulty, damaged or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.

CANCELLATION:

You may cancel your order by informing us of this by e-mailing sales@buyayurvedic.com or by calling us on the free phone number 0800 0430 733 any time up to seven days from receiving delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier.

Returned goods are to be accompanied by a returns form, with all the required details and forwarded to the address above.

General

we reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations).

We will not be liable to you for any loss or damage caused by us, our employees or our agents in circumstances where:

(a) there is no breach of duty of care owed to you by us or by any of our employees or agents;

(b) such loss or damage is not a reasonably foreseeable result of any such breach;

(c) any increase in loss or damage results from breach by you of any of these terms and conditions; or

(d) such loss or damage relates to any business or non-consumer loss or damage including, without limitation lost data, lost profits and business interruptions.

Disclaimer

• Buyayurvedic.com, may review, delete, or block access to communications that may harm Buyayurvedic.com, its customers or third parties. The grounds on which Buyayurvedic.com may take such action include, but are not limited to, actual or potential violations of Buyayurvedic.com Policies.
  
• If any part of these Terms and Conditions are declared void for unfairness pursuant to the Unfair Terms in Consumer Contract Regulations 1999, the remaining contract shall only continue to bind the parties if it is capable of continuing in existence without the unfair terms.
  
• These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests please read our terms and conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our terms and conditions please write or telephone our customer service centre at the address provided.
  
• You will become the owner of your purchases once we have received your full payment for such purchases.

Material on this website is protected by copyright which is owned by Natural Benefits Ltd. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication. Trademarks and registrations appearing on the site are the property of the respective companies mentioned.

All text, software, photographs, graphics, video, page layouts, design and other material that is contained on our web site or is part of our services, is protected by our copyrights, trade marks, service marks, patents or other proprietary rights and laws.